As of 2016, the e-commerce business in the United Kingdom was worth 153 billion euros or 133 billion pounds. This figure shows a 16% growth from the 132 billion euros recorded the previous year, indicating the growing popularity of e-commerce in the UK. That being said, putting up a successful business online is not an easy task.
At the initial stages, besides performing fun, interesting tasks such as spreading the word in social media and designing your website, you will also have to choose a shipping carrier. That, our dear reader, is neither of those things. You can always compare the quality of services offered by carriers to make sure that your customers get the best delivery services.
How to Choose a Shipping Carrier
Considering that you will be receiving orders from different parts of the world, you need to give your customers some options. You can use about 2-6 carriers, depending on factors such as the type of products you will be transporting and the size of your online business. Here are some of the key factors to consider when determining the ideal shipping carriers for your online business.
It’s imperative to consider the pricing of your shipping services before you choose a shipping carrier. If you don’t intend to charge your customers the shipping fee, make sure that you make that consideration when setting up the price for your product. You don’t want to run a business on losses.
In a live rates shopping system, shipping rates are computed automatically based on the weight of the products, the destination, and other factors. Check for shipping services that offer live rates; it can be an added advantage for your customers. Additionally, check with your online platform or online store builder on whether they support the integration of live rates.
Your business may expand leaving you with a lot of customers to attend to, or you are generally a busy person. Consider choosing a shipping carrier that can pick the goods from the warehouse, stockroom, office, or your house. It’s convenient; you get to save time and money. Read here to learn more about the author of shipping convenience.
Not all shipping carriers offer insurance. If this feature is important to you, choose a company that provides coverage for goods in transit. Having insurance gives you and your customer peace of mind knowing that the products will be replaced if something was to happen to them in transit.
It’s always important to be able to check the delivery status on your product. Choose a carrier that offers excellent tracking services so you can tell when the package arrives and whether it was picked successfully. Monitoring your deliveries helps you coordinate better with your customers.
The e-commerce market is set to experience further growth in 2017 and coming years. This is due to the fact that online shopping by the use of smartphones and other smart devices have become commonplace in the UK and other parts of the world. If you are in the business, make sure that you choose the best shipping carriers to increase customer satisfaction.